Terms of service

OVERVIEW
Welcome to ASTRON! The terms "we", "us" and "our" refer to ASTRON. ASTRON operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). ASTRON is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. ASTRON reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until ASTRON confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as ASTRON may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by ASTRON, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of ASTRON, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by ASTRON.
ASTRON's names, logos, product and service names, designs, and slogans are trademarks of ASTRON or its affiliates or licensors. You must not use such trademarks without the prior written permission of ASTRON. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
ASTRON is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with ASTRON. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and ASTRON, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with ASTRON.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm ASTRON, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY ASTRON, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL ASTRON, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless ASTRON, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where ASTRON is headquartered. You and ASTRON consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at admin@astronclothing.com.
Our contact information is posted below:
[INSERT TRADING NAME]
admin@astronclothing.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] 1. INTRODUCTION

This document, along with the referenced documents, outlines the general terms and conditions governing the usage of the website www.astronclothing.com and the purchase of products from it (referred to as the "Conditions"). Prior to using this website, we strongly recommend that you carefully review the Conditions, our Cookies Policy, and our Privacy Policy (collectively referred to as the "Data Protection Policies"). By using this website or placing an order, you are agreeing to abide by these Conditions and our Data Protection Policies.

Please be aware that these Conditions may undergo modifications, and it is necessary to periodically read them. The applicable Conditions are those in effect at the time of website use or the conclusion of the relevant contract (as defined below).

Should you have any inquiries regarding the Conditions or Data Protection Policies, feel free to reach out to us using the provided contact form.

The contract (as defined later) may be executed in any of the languages available on this website, according to your preference.

2. OUR DETAILS

Sale of goods through this website is carried out under the name ASTRON by ASTRON CLOTHING LLP an Indian company with registered address at A9/F, Asmeeta Textile Park, Plot no.1, Addl.Kalyan Bhiwandi Industrial Area, Kongaon, Bhiwandi, Maharashtra 421311 India, with e-mail address admin@astronclothing.com, telephone number +917249399987.

3. YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE

Your provided information or personal details will be processed in accordance with the Data Protection Policies. By utilizing this website, you agree to the processing of the information and details and you state that all information and details provided are correct and correspond to reality.

4. USE OF OUR WEBSITE

By utilizing this website and making orders through it, you agree to the following:

Utilize this website for inquiries and valid orders only.
Not to place any false or fraudulent orders. If an order of this nature is reasonably considered to have been made, we reserve the right to cancel it and notify the relevant authorities.
Accurately and truthfully provide your email address, postal address, and other contact details. You also consent to us using this information to communicate with you regarding your order if necessary (refer to our Privacy Policy).

Failure to provide all necessary information will result in the inability to place your order.

By placing an order on this website, you confirm that you are at least 18 years old and legally eligible to enter into binding contracts.

5. SERVICE AVAILABILITY

The delivery service and pricing for the items featured on this website are only available within India.

6. FORMALISING THE CONTRACT

To place an order, you need to follow the online purchasing procedure and select "Authorize payment." After that, you will receive an email confirming the receipt of your order (referred to as the "Order Confirmation"). Further communication will notify you via email that the order is dispatched (referred to as the "Shipping Confirmation"). The Shipping Confirmation will include an electronic ticket containing your order details (the "E-ticket"). It's important to note that these Conditions and the Contract collectively form a written agreement between us.

7. TECHNICAL MEANS TO CORRECT ERRORS

If you notice an error in the personal data entered during your registration as a user on this website, you can make modifications in the "My Account" section. Additionally, for any errors related to personal data provided during the purchase process, you have the option to contact customer service at the telephone number +917249399987 or via email at admin@astronclothing.com. You may also exercise the right of rectification as outlined in our Privacy Policy through admin@astronclothing.com.

In the event you identify an error in your order post the payment process, please promptly reach out to our customer service through the provided telephone number or email address to rectify the error.

8. AVAILABILITY OF PRODUCTS

All product orders are subject to availability. In the event of challenges in the supply of products or depletion of stock, we retain the right to present substitute products of equal or superior quality and value for your consideration. If you choose not to proceed with the substitute products, we will refund any payment made.

9. REFUSAL TO PROCESS AN ORDER

We reserve the right to withdraw any product from this website or to delete or alter any material or content on the site. While we strive to process all orders, there may be exceptional circumstances that lead us to decline the processing of an order even after sending the Order Confirmation. This right is reserved at all times.

We hold no responsibility to you or any third party for the removal of any product from the website, or for the deletion or modification of any material or content on the website, or for refusing to process an order after sending the Order Confirmation.

Additionally, we reserve the right to deny your access to our website and/or specific functionalities, or to deactivate your account, if your behaviour violates these terms and conditions and/or any applicable laws, or if we have reasonable grounds to suspect misuse, abuse, or fraudulent use of our website and/or functionalities.

10. DELIVERY

In spite of Clause 8 regarding product availability, and unless faced with extraordinary circumstances, we will make every effort to dispatch the order containing the listed product(s) as indicated in the corresponding Delivery Confirmation. This dispatch will occur before the specified date in the relevant Delivery Confirmation, or within the estimated timeframe provided when selecting the delivery method.

Delays may occur due to unforeseen circumstances or the delivery zone. If we are unable to meet the specified delivery date, we will notify you of the situation and provide the option to proceed with the purchase, set a new delivery date, or cancel the order with a full refund. It's important to note that deliveries are not guaranteed on Sundays or bank holidays.

For the purpose of these Conditions, "delivery" shall be understood to have taken place, or the order is considered "delivered," when you or a third party designated by you physically takes possession of the goods. This possession is evidenced by the signing of the order receipt at the specified delivery address.

11. INABILITY TO DELIVER

In the event that delivering your order becomes impossible, a notification will be provided, detailing the location of your order and instructions for arranging a redelivery. If you anticipate being unavailable at the scheduled delivery time, kindly reach out to us to coordinate an alternative delivery day.

If your order remains undelivered due to reasons beyond our control, we will reach out to you. If, after a period of Seven (7) days from the date the item was made available, it remains uncollected or you decline to retrieve it, it will be considered abandoned. For additional details, please contact our Customer Service.

12. TRANSMISSION OF RISK AND OWNERSHIP OF THE PRODUCTS

The products become your responsibility upon delivery, as specified in Clause 10 above. Ownership of the products will be transferred to you either upon our receipt of full payment for all applicable amounts, including delivery charges, or at the time of delivery (as defined in Clause 10 above), if that were to take place at a later time.

13. PRICE AND PAYMENT

The pricing for items showcased on this website is exclusively applicable within India.

The product prices, as displayed on our website, will be maintained at all times, except in the case of an obvious error. While we strive to ensure the accuracy of the displayed prices, errors may occur. If we identify a pricing error for any ordered products, we will promptly notify you, providing the option to either confirm the order at the correct price or cancel it. If we are unable to reach you, the order will be considered cancelled, and a full refund will be issued for all amounts paid.

We are not obligated to provide products at an incorrectly lower price (even after sending the Shipping Confirmation) if the pricing error is obvious and unmistakable, reasonably detectable by you as an incorrect price.

The website goods prices include Goods and Service Tax (GST), duties, and cesses but exclude delivery or return charges.

Prices may change at any time, but such changes will not impact confirmed orders for which we have sent an Order Confirmation.

After selecting the desired items for purchase, they are added to your basket. The next step involves processing the order and making payment. During this process, you must follow the purchase process steps, providing or verifying the requested information at each stage. Additionally, before making payment, you can modify order details. The Shopping Guide offers a detailed description of the purchase process. If you are a registered user, your order history is accessible in the "My Account" area.

Accepted payment methods include debit or credit cards in India (Visa, Mastercard, American Express, and Rupay), bank transfers through mobile or internet banking, UPI, and cash on delivery.

To enhance security, credit card/debit card/net banking details are encrypted. Payment, excluding cash on delivery, is due immediately upon placing the order.

By clicking "Authorize payment," you confirm that the credit card belongs to you. Credit cards and debit cards undergo verification and authorization by the issuing entity. If the entity does not authorize the payment, whether by credit card, debit card, or bank transfer, we are not liable for any delivery delays or failures, and we cannot finalize any Contract with you.

14. INVOICE

You will receive an online invoice accessible in the 'Invoices' section of your 'My Account'.

15. BUYING GOODS AS A GUEST

The website also provides the option of purchasing goods as a guest. In this mode, only essential data necessary to process your order will be requested. After completing the purchase, you have the choice to register as a user or proceed as a non-registered user.

16. EXPRESS CHECKOUT

The Express Checkout feature streamlines your purchasing experience on this website by eliminating the need to input shipping, billing, and payment information for each transaction. Express Checkout can be accessed in the "Shopping Bag" section.

To utilize Express Checkout, you need to save your card information. This can be done while making a payment with any of the accepted cards by clicking the "Save my card details" option. This action saves the card number, cardholder name exactly as it appears on the card, and card expiry date.

To save card information and use Express Checkout, acceptance of the applicable Privacy Policy and Conditions is required. By opting to use Express Checkout, you grant authorization for purchases paid through the tool to be charged to the associated card. The use of the card is subject to the terms established between you and the card issuer.

You can save card information for multiple cards in Express Checkout, with the most recently saved card considered your "Favorite Card," charged by default. However, you have the flexibility to change your Favorite Card in the "My Account" section of this webpage.

To initiate Express Checkout, simply click on the "Express Checkout" button in the Shopping Bag. A screen will promptly display with the fixed shipping, billing, and payment information for your purchase. This information is un-editable, so if any details are incorrect, refrain from completing the purchase. If you intend to use different information, avoid utilizing the Express Checkout service.

The Favorite Card linked to Express Checkout can be modified in the "My Account" section of this webpage. It's important to note that these provisions do not apply if you are purchasing goods as a guest.

17. TAXES

In accordance with the current rules and regulations, all purchases made through the website are subject to relevant taxes, including but not limited to GST, duties, cesses, etc.

18. EXCHANGE/RETURN POLICY

18.1 Contractual right of withdrawal

You have a 10 days period from the Order received date to return products, excluding those specified in Clause 18.2 (for which the right to cancel is excluded).

If you return the goods within the withdrawal period, you will only be refunded the amount paid for the products; delivery charges will not be reimbursed. You are responsible for the return costs, including home collection via a courier organized by us.

You must include printout of the invoice attached to the Delivered goods, which is also saved under your account on our website and mobile app, along with the product.

We reserve the right not to accept the return of products believed to be used or damaged, except when the return is due to the delivery of damaged goods.

The withdrawal period expires 10 days from the day you received the Order confirmation.

To exercise the right of withdrawal, you may notify us at ASTRON via email at admin@astronclothing.com or through our contact form, by providing an clear statement of your decision.

If you decide to withdraw, we will refund all payments received from you within 14 days after we receive the goods you returned at our address, excluding delivery or home collection charges. The refund will be issued to the original payment method. For Cash on Delivery, the refund will be made to the account details provided by you.

You must return the goods to an ASTRON address or via our courier without undue delay and no later than 10 days from the day you received the Order. Return costs are your responsibility.

You are only liable for any diminished value of goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

Goods should be packaged properly and checked thoroughly by you before handing over to the courier person, otherwise you are only liable for any diminished value of goods resulting from in damage caused in transit because of poor packaging.

18.2 Common provisions

You do not have the right to withdraw from the Contract in the following cases:

Missing tags
Damaged goods

iii. Used goods prior to withdrawal from the contract

The right to cancel the Contract applies exclusively to products returned in the same condition as received. No reimbursement will be made if the product has been used, opened, not in the same condition as delivery, or damaged. Take care of the product(s) while in your possession, and return them with their original tags, instructions, and accompanying documents, if any.

After examining the article, we will inform you if you have the right to reimbursement. The refund (excluding delivery or home collection charges) will be paid within 14 days from the date you notified us of your intention to cancel, always using the same payment means as your original purchase. For Cash on Delivery, the refund will be made to the account details provided by you.

If you have any questions, contact us through our contact form.

18.3 Returns of defective products

If you believe that the product received at the time of delivery does not meet the specifications in the Contract, please contact us immediately through our contact form. Provide details of the product and the sustained damage. Alternatively, you can call us at +917249399987.

You have the option to return the product by delivering it to ASTRON address given in contact page. When returning the product to ASTRON address, attach printout of the invoice came with goods delivered or take a printout of digital invoice which is also saved under your account on our website and mobile app, along with the product. The return can also be arranged by handing it over to the courier we send to your home.

After carefully examining the returned product, we will notify you by email within a reasonable period, indicating whether the product may be exchanged or if you have the right to a refund, as applicable. The refund or replacement will occur as soon as possible, and in all cases, within 14 days from the date we send you an email confirming the decision.

If a defect or damage is confirmed on the returned products, you will receive a complete refund, including the charges accrued for delivery and return. The refund will be processed using the same payment method you used for your purchase.

All your rights protected by the law will be respected no matter what.

19. LIABILITY AND WAIVING LIABILITY, STATUTORY CONSUMER RIGHTS

Our responsibility for any product you buy on our website is strictly limited to the price you paid for that product.

However, our liability will not be waived or limited in the following cases:

Death or personal harm caused by our negligence;
Fraud or fraudulent deceit; or

iii. Cases where it is illegal or illicit to exclude, limit, or attempt to exclude or limit our liability.

Despite the above, and to the extent legally allowed, unless these Conditions state otherwise, we disclaim any liability for the following losses, regardless of their origin:

Loss of income or sales;
Operating loss;

iii. Loss of profits or contracts;

Loss of forecast savings;
Loss of data; and
Loss of business or management time.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website, unless expressly indicated otherwise on the website.

All the details and information about products on this website are given as they are, without any specific guarantees, unless required by law. If you are a consumer, we must provide products that meet the terms of the contract and take responsibility if there is any issue with the products when delivered. Products are considered in line with the contract if they:

(i) Meet the criteria we've outlined and have the characteristics mentioned on this website.

(ii) Are good for the regular use or typical needs of products like these.

(iii) Showcasing the usual quality and performance of similar goods, as can be reasonably expected. As allowed by law, we don't include all warranties, except those that can't be rightfully excluded.

20. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, registered trademarks, and other intellectual property rights pertaining to all materials or content provided on the website belong to us or to those who have granted us the license for their use. You are permitted to use such material only as expressly authorized by us or the licensors. This, however, does not prohibit you from using this website to the extent required to copy information related to your order or contact details.

21. MALWARE, PIRACY AND OTHER COMPUTER ATTACKS

You are not allowed to misuse this website. This includes intentionally putting harmful software like viruses, Trojans, or worms on the site. Trying to access the website, its hosting server, or any related servers, computers, or databases without authorization is strictly prohibited. Also, you must not attempt to disrupt the website's normal functioning through a denial of service attack.

Breaking these rules is against the law. If you don't follow them, we'll report it to the authorities, and we'll work with them to find out who did it. If you break these rules, we'll stop you from using the website right away. We're not responsible for any damage to your computer or data caused by viruses or harmful things you might encounter while using this website or following links to other sites.

22. EXTERNAL LINKS FROM OUR WEBSITE

If our website includes links to other websites and third-party materials, these links are provided solely for informational purposes. We have no control over the content of those websites or materials, and therefore, we do not assume any liability for any damage or harm resulting from their use.

23. WRITTEN COMMUNICATION

In accordance with applicable regulations, certain information or notifications that we send to you must be in written form. By using this website, you consent to the majority of communication with us being electronic. We will reach out to you via email or provide information by posting alerts on this website. For contractual purposes, you agree to utilize this electronic means of communication and acknowledge that all contracts, notifications, information, and other communications sent to you electronically meet the legal requirements for written communication. Your legal rights won't be affected by this.

24. NOTIFICATIONS

Please send any notifications to us preferably through our contact form. In accordance with the provisions in Clause 23 mentioned above, and unless otherwise specified, we may send notifications to you either by email or to the postal address you provided when placing an order.

It is agreed that notifications will be considered received and acted upon as soon as they are posted on our website, 24 hours after being sent by email, or three days after the postage date on any letter. Proof of sending a notification will be sufficient if, in the case of a letter, it can be demonstrated that it was correctly addressed, the correct postage was paid, and it was duly delivered to the post office or a mailbox. In the case of an email, proof will be sufficient that the notification was sent to the email address specified by the recipient.

25. TRANSFER OF RIGHTS AND OBLIGATIONS

The contract is a legal agreement that applies to both of us and our future successors, assignees, and heirs. You can't pass on, assign, or transfer the contract or any of the rights or duties from it without getting our written permission first.

We can choose to pass on, share, or transfer a contract to someone else at any time. However, this won't impact your rights as a consumer or change any warranties we've given you.

26. EVENTS BEYOND OUR CONTROL

We won't be responsible if we can't meet our commitments due to events beyond our control. These events include things like natural disasters, accidents, and other unforeseen circumstances, including, among others, the following:

Strike, lockout or other forms of protest.
Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.

iii. Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.

Inability to use trains, ships, aircraft, motorised transport or other means of transport, public or private.
Inability to use public or private telecommunication systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.

vii. Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.

If something really big and unexpected happens (like a natural disaster or a major event), and it makes it difficult for us to keep our promises in our agreement, we'll do our best to fix the situation or find a solution. During this time, we won't be held responsible for any delays caused by such events, and we'll get more time to meet our commitments once things get back to normal.

27. WAIVING RIGHTS

Our failure to strictly enforce any of your obligations under a Contract or these Conditions, or our failure to exercise our rights or actions granted by the Contract or the Conditions, does not imply a waiver or limitation of those rights or actions, nor does it relieve you of your obligations.

If we decide not to enforce a particular right or take a specific action, it doesn't mean we're giving up on other rights or actions we have under the contract or conditions. Any decision by us to waive a condition or the associated rights or actions is only valid if we clearly express it, make it official, and inform you as outlined in the Notifications section mentioned above.

28. PARTIAL ANNULMENT

If any of these Conditions or any provision of a Contract is declared null and void by a definitive resolution from the relevant authority, the remaining terms and conditions will remain in effect without being affected by the declared annulment.

29. ENTIRE CONTRACT

These Conditions, along with any documents referred to herein, constitute the entire contract between the parties regarding their subject matter, superseding any prior verbal or written pacts, agreements, or promises made between the parties.

The parties acknowledge that they have entered into the Contract without relying on any declaration or promise made by the other party or inferred from any statement or document in the negotiations preceding the Contract, except those expressly mentioned in these Conditions.

Neither party shall take any action concerning any untrue statement made by the other party, whether verbally or in writing, prior to the date of the Contract (unless such untrue statement was made fraudulently). The only action that may be taken by the other party shall be due to a breach of contract in accordance with the provisions of these Conditions.

30. OUR RIGHT TO MODIFY THESE CONDITIONS

We can update and change these rules whenever we need to. When you use the website or make an order, the rules that are in place at that time apply to you. However, if the law or government decisions force us to make retroactive changes to these rules, those changes will also affect orders you placed before.

31. APPLICABLE LEGISLATION AND JURISDICTION

The utilization of our website and the contractual agreements for product purchases through the website shall be governed by the laws of India. Any disputes arising from or related to the use of the website or these contracts will be exclusively subject to the jurisdiction of the Indian courts in Mumbai, Maharashtra. If you are entering into the contract as a consumer, the provisions of this clause do not affect the statutory rights granted to you under applicable legislation in this regard.

32. COMMENTS AND SUGGESTIONS

We value and appreciate your comments and suggestions. Kindly share them with us through our contact form. Additionally, official claim forms for consumers and users are available upon request. You can obtain these forms by calling +917249399987 or through the contact form.

33. GOVERNING LAW AS PER INDIAN JURISDICTION

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.