FAQ

Astron provides a wide range of clothing for men, women and kids which including tops, t-shirts, co-ord sets, sweatshirt & hoodies etc.

Sorry, Astron products are only available on our official website. Subscribe to our newsletter for updates on physical store opening near your location and new collections.

You can reach our customer support team via email at [support@astronclothing.com] or through our website's contact form.

Subscribe to our newsletter and follow us on social media platforms for the latest collections, promotions and news.

You can view the Terms and Conditions here.

You can create your account on Astron by entering and verifying your Email Id.

You can log in to your account and change it from your Profile > Edit Profile.

Astron protects your account by temporarily or permanently locking it if there are too many unsuccessful login attempts. This is done to ensure the security of your account. To regain access, you can reset your password or contact customer support for assistance.

Yes, we introduce new collections frequently. Stay connected on our website, social media and subscribe to our newsletter for the updates on latest arrivals.

No, our products are for everyone. We believe in offering a variety of fashion choices that include everyone.

Check the description & size chart on each product page for exact measurements. We want to make sure the fit is comfy and just right for everyone.

Currently, we don't provide customised services, but we're happy that you're interested in them.

Subscribe to our newsletter on the website to receive updates on promotions, discounts, and new product launches.

For information on bulk orders and potential discounts, please contact our sales team at [support@astronclothing.com].

No, only one discount code can be applied per order. Refer to the specific terms and conditions of each promotion for details.

Yes, we often run special promotions during festivals, holidays and seasons. Keep an eye on our website and newsletters for exclusive discounts

No, we don't offer student discounts.

We accept major credit/debit cards, PayPal, UPI and other secure payment options. Check our website for the complete list.

Once an order is confirmed, modifications not be possible. Contact customer support for assistance.

Our return policy allows for returns within 7 days of receiving the product. The item must be in its original condition with tags attached.

Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.

Refunds are processed within 14 business days after we receive the returned item. You'll receive an email notification once the refund is initiated.

Yes, we offer exchanges. Contact our customer support for assistance.

You can send the return to the address given below. You must include a printout of the E-ticket attached to the Delivery Confirmation, saved under your account on our website and mobile app, along with the product. Kindly do not send it to any other address as the return package would not be treated as accepted.

ASTRON CLOTHING LLP

A9/F, Asmeeta Textile Park, Plot no.1, Addl.Kalyan Bhiwandi Industrial Area, kongaon, Bhiwandi, Maharashtra 421311

Currently, we pick up products only from selected PIN Codes. If your area pincode is serviceable, you will be able to select the pickup option when you create a Return Request on Website/App/M-site.

• We will pick up the return within 4 - 7 days from the request placement date.
• Please keep the return shipment ready.

This may have happened, if the item you returned is used, damaged or original tags are missing. In the event that the return request is declined, the user shall not be eligible for a refund, and Astron assumes no liability in this regard. For more details, please call our customer care.

This may have happened, if the item you have returned is used, damaged or original tags or MRP tags are missing. In the event that you fail to accept the receipt of the re-shipped item, you shall continue to be not eligible for a refund, and ASTRON assumes no liability with respect to the return or refund for the said re-shipped item. For more details, please call our customer care.

Follow the care instructions on the product's label or on our website. Typically, washing in cold water and following specific care guidelines will help maintain the quality of our products.

Yes, most of our clothing items can be ironed at a moderate temperature. However, always check the care instructions for specific details.

Our products are designed to be colorfast, but it's recommended to wash them with similar colors to prevent any potential color bleeding.

We do not offer repair services. Contact customer support for assistance if you encounter any issues with your purchase.

Most of our items are machine washable. However, always refer to the care instructions for specific details on washing and drying.

Delivery time on average 7 days

You will receive a tracking number via email or SMS. Use this number to track your order on our website or the respective courier's site.